9/24/2023 0 Comments Hypersnap transparencyIf I press PrintScreen then a screen capture of both monitors is taken, but Hypersnap is not involved or responding at all. No obvious trigger, my machine has been running for a couple of days now, but not a massive up time. I have just encountered the problem again. Which was odd, since I could set a new shortcut in the hotkeys settings, and they were picked up and recorded by the dialog. I have only just discovered this though, I actually thought HyperSnap was not responding to any keyboard shortcuts at all, regardless. Once I do "something", perhaps related to moving HyperSnap between monitors, it starts responding normally again. From what I have noticed, when I first turn on the computer HyperSnap is loaded, but is not responding to keyboard shortcuts. I have only noticed this problem with screen captures not being triggered in the last few weeks, which suggests it is a recent problem. One other setting change I have made is to set: Capture settings -> Capture -> Delay time before the capture = 0 milliseconds I have been using HyperSnap for years, and have it set to load on windows startup, and also to load minimised. The current monitor is always the one with the cursor, even if the current program (window) with keyboard focus is on the other monitor. Once the PrintScreen button is working again, it does not seem to matter which screen I have HyperSnap on. When the problem is happening I found bringing HyperSnap to the front, going to the Capture tab, and pressing the "Full Screen" button worked correctly, even though pressing the PrintScreen keyboard button had no effect. When I finish moving house I will be back to 3 physical monitors. In Windows display settings, it is currently listing 2 monitors, as separate monitors, which is correct. Print Screen Key Handling = Capture Full Screen which, on my system, captures the "current" monitor, and only the current monitor. An incomplete uninstallation of a program may cause problems, which is why thorough removal of programs is recommended.Enable Hot Keys = On I keep this On, at all times, even though I have customised the hotkeys themselves, to avoid conflicts with other programs. There could be other causes why users may not be able to uninstall HyperSnap.
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